Privacy Policy
Privacy Policy
Last Updated: 19-11-2025
Voicedd AI
Welcome to Voicedd AI, a software-as-a-service platform offering a suite of AI-powered voice products (“Products”) such as voice cloning, text-to-speech generation, AI voice agents, automated outbound and inbound calling systems, and related tools (“Services”).
This Privacy Policy explains how Voicedd (“we”, “us”, “our”) collects, uses, stores, protects, and shares your information when you access our Products and Services through the Voicedd AI platform (“Platform”).
By using Voicedd AI, you agree to the terms described here. If you do not agree, please discontinue use of the Platform.
1. Data We Collect and How We Use It
We collect personal information and usage data to deliver, operate, and enhance the Products and Services available on Voicedd AI.
Below is a clear breakdown of what we collect, how we collect it, why it is needed, and who it may be shared with.
1.1 Personal Information You Provide
| What We Collect | How It’s Collected | Purpose (Why It’s Needed) | Shared With |
|---|---|---|---|
| Name, Email, Phone Number | During account creation or purchase | – Create and verify your account – Activate Product access – Provide updates, alerts, and support | Third-party email, hosting, and communication tools |
| Encrypted Password | During sign-up | – Account security – Authentication | Not shared |
| Audio uploads, voice samples, text prompts | When using voice cloning, TTS, and call automation products | – To operate the AI voice Products – To generate outputs – To support the features you choose to use | Not shared unless required for platform operations |
| Billing details: card/UPI info, GST number, transaction records | During subscription purchase | – To process payments – Generate invoices – Manage subscriptions | Secure payment processors (per their own policies) |
1.2 Automatic Data Collected
| What We Collect | How It’s Collected | Purpose |
|---|---|---|
| Log data (IP address, browser type, pages visited, errors) | Automatically via browser/device | Diagnostics, platform optimization, security |
| Usage data (features used, time spent on products) | Through analytics tools | Improve Product performance and personalize experience |
| Device metadata (OS, timezone, storage, system versions, plugins) | Automatically during access | Localized content, product compatibility, fraud prevention |
We never sell your data.
We only share it with service providers required for platform functionality.
2. How We Store, Secure, and Transfer Your Data
We follow industry-leading security standards to protect your information.
Our security practices include:
Encrypted HTTPS communication
Strong firewall protection
Tiered access controls for sensitive data
Continuous monitoring and security updates
Encrypted password storage and secure authentication
Regular policy reviews and audits
Data Transfers
Your data is stored within your jurisdiction where possible.
If cross-border transfers occur, they follow applicable legal frameworks.
In Case of a Security Incident
We will:
Investigate promptly
Take corrective action
Notify affected users if required by law
3. Your Rights
Depending on your region, you may have one or more of the following rights.
Access & Portability
You may request:
A copy of the personal data we hold
A machine-readable export
Transmission to another provider (where feasible)
Correction
You may ask us to update or correct inaccurate information.
Deletion (Right to Erasure)
You can request deletion of your data, subject to:
Legal retention requirements
Security or fraud-prevention needs
Active subscription or financial obligations
Deleting certain data may limit your use of Voicedd AI Products.
Withdraw Consent
If processing is based on your consent, you may withdraw it at any time.
Restrict or Object to Processing
You may request that we limit data use in certain scenarios.
Marketing Opt-Out
You may opt out of marketing emails or promotional messages at any time.
Complaints
You may lodge a complaint with our Grievance Officer or your regional authority.
To exercise any rights, email: contact@thelucas.in
4. Data Retention
We retain data only as long as necessary for:
Your active Products and subscriptions
Legal, regulatory, and tax compliance
Security and fraud prevention
Operational and business requirements
When data is no longer required, we securely delete or anonymize it.
5. Communications From Voicedd AI
We may send essential communications such as:
Product or feature updates
Security alerts
Payment confirmations or billing notices
System maintenance notifications
These cannot be opted out of.
Marketing and promotional communications can be opted out at any time.
6. Children’s Privacy
Voicedd AI’s Products and Services are not intended for individuals under 18.
We do not knowingly collect information from minors.
If such data is identified, it will be deleted promptly.
7. Contact
If you have concerns, requests, or questions about your data, please contact:
Email: legal@thelucas.in
We will respond in compliance with applicable laws and timelines.
8. Updates to This Privacy Policy
We may revise this Privacy Policy periodically.
Any updates will be posted on this page with the latest revision date.
Continued use of the Platform after updates indicates acceptance of the updated terms.